Set Appliance State:

Isolate Mains Power to appliance as per TOPs P4
CH Demand
Remove the integral heating controls from the control panel
CH temp selector to MAX
DHW temp selector to MIN
WARNING! - Mains voltage is expected during test follow
TOPs P4 live testing procedure
Mains Power On

Observation:

With the integral controls removed, does the appliance now fire for heating?
Note:
If no integral controls are fitted please select relevant option below.