Set Appliance State:

Mains Power Off
Set Multimeter to AC Volts Set meter to measure AC Volts
CH Demand
Models with Programmer: Rocker Switch to Timed, Programmer C/H demand to ON.
Models without Programmer: Central Heating Switch to ON.
Note:
If the Appliance is only utilised for Hot Water (no CH System) select the "Mains voltage present" option below.
WARNING! Mains voltage is expected during test, follow TOPs P4 live testing procedure
Mains Power On

Measurement:

Measure Mains Voltage across Connection 9 (on the 12 way Terminal Block) and the Main Appliance Neutral Connection.