Set Appliance State:

Mains Power Off
External controls (if fitted) calling for preheat
DHW temperature control to MAX
Ensure there is a demand for preheat, this can be achieved by running the HW tap with the gas off and the appliance turned on
Gas On
WARNING! - Mains voltage is expected during test follow
TOPs P4 live testing procedure
Mains Power On

Measurement:

Turn appliance ECO mode off - Preheat should now be displayed.
(To turn off eco mode press tap symbol then press ok)
Does the boiler operate for preheat?