Set Appliance State:

Isolate Mains Power to appliance as per TOPs P4
Set Multimeter to AC Volts Set meter to measure AC Volts
Turn Hot Water Tap On
Gain access to PCB (use Insulation Mat as required)
WARNING! - Mains voltage is expected during test follow
TOPs P4 live testing procedure
Mains Power On

Measurement:

Measure the AC voltage between pin 35 and pin 36 at connector M12.
Expect mains voltage.
Is the voltage measured as expected?