Set Appliance State:

Isolate Mains Power to appliance as per TOPs P4
Set Multimeter to AC Volts Set meter to measure AC Volts
CH Demand
Gain access to PCB (use isolation mat as required)
External controls calling for heat
WARNING! - Mains voltage is expected during test follow
TOPs P4 live testing procedure
Mains Power On

Measurement:

Measure the voltage across live return terminal marked LR and the neutral terminal marked Ns at the green terminal block on the PCB.
The terminal block is located at the back of the PCB behind the transformer.
Note:
If a external room stat is not fitted or the integral timer is a wireless control then a link should be present between terminals Ls and Lr.