Set Appliance State:

Isolate Mains Power to appliance as per TOPs P4
Set Multimeter to AC Volts Set meter to measure AC Volts
Gain access to PCB (use Insulation Mat as required)
DHW Preheat selector to MAX position
Ensure appliance is cool
WARNING! - Mains voltage is expected during test follow
TOPs P4 live testing procedure
Mains Power On

Measurement:

Measure voltage between pins 5 and 7 at connector A2 on the PCB.
Is mains voltage present?
Note:
The mains voltage should be present for greater than 5 seconds, if the voltage is not present for at least 5 seconds then select the "mains voltage absent" outcome below.