Set Appliance State:

Isolate Mains Power to appliance as per TOPs P4
Remove the diverter valve actuator.
(To remove the actuator remove the clip and pull upwards)
Boiler mains switch ON
DHW tap ON
Gas On
WARNING! - Mains voltage is expected during test follow
TOPs P4 live testing procedure
Mains Power On

Observation:

Is the diverter valve in the DHW position (spindle retracted)?
Note:
CH position - spindle extended.
DHW position - spindle retracted.
If the diverter valve is in the correct position then it is advisable to repeat this test several times as the valve could be sticking.