Set Appliance State:

Isolate Mains Power to appliance as per TOPs P4
Gain access to PCB

Observation:

Check for correct spindle alignment into the potentiometer
and that the spindle has not snapped.
To check that the potentiometer and spindle are aligned correctly follow
the procedure below: (The below illustrations show potentiometer P3 CH, the process is the same for potentiometer P1 DHW)