Set Appliance State:

Mode selector switch to Off/Reset position
Set Multimeter to AC Volts Set meter to measure AC Volts
Isolate Mains Power to appliance as per TOPs P4
Hot water temperature control set to maximum
Central heating temperature control set to maximum
Gain access to PCB, use insulation mat as required
WARNING! - Mains voltage is expected during test follow
TOPs P4 live testing procedure
Mains Power On

Measurement:

Mode selector switch to CH position.
Test 1:
Measure the voltage across brown wire on connector M11 on the main PCB and a suitable neutral.
Turn hot water tap ON.
Test 2:
Measure the voltage across black wire on connector M11 on the main PCB and a suitable neutral.