Set Appliance State:

Isolate Mains Power to appliance as per TOPs P4
Set Multimeter to DC Volts Set meter to measure DC Volts
Use Insulation Mat as required
Turn Hot Water Tap ON
Disconnect connector from the fan and make safe
(failure to disconnect fan WILL cause misdiagnosis)
WARNING! - Mains voltage is expected during test follow
TOPs P4 live testing procedure
Mains Power On

Measurement:

Measure the voltage between the grey wire (pin 4) on the connector marked X20 and a suitable earth.
Approximately 5 seconds after the pump begins to run for DHW demand the voltage should increase from 0v to 17vdc or greater.