Set Appliance State:

Isolate Mains Power to appliance as per TOPs P4
Set Multimeter to AC Volts Set meter to measure AC Volts
Gain access to PCB (use Insulation Mat as required)
WARNING! - Mains voltage is expected during test follow
TOPs P4 live testing procedure
Mains Power On

Measurement:

Test 1:
Measure the voltage across the live (marked L) and the Earth terminal on the main connector block at the front of the control box.
Test 2:
Measure the voltage across the neutral (marked N and the Earth terminal on the main connector block at the front of the control box.